PASSUR Intelligent Query

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Airlines and airports have multiple opportunities to adjust their plans by making different decisions and choices throughout the day to ensure that their operation is delivering the greatest efficiencies, revenue, and cost savings.

The challenge has always been, “OK – which specific flights/airports/airspace gives me those opportunities right now?” How do you extract from a mass of data, a set of clear options to make a different decision with a measurable impact on specific priorities, like on-time departures, connections, or deice times (among many others)?

PASSUR Intelligent Query (P-IQ) answers that question by allowing airlines and airports to segment their most important operational objectives, and then automatically alerts and notifies them to actions they can take to achieve their goals. It is a capability that automates and streamlines opportunities for efficiency gains, revenue optimization, and cost savings on a daily basis.


New Features for PASSUR Intelligent Query

  • Create advance alerts and notifications for inbound flights at risk for a gate conflict, ahead of their arrival – enabling a window of decision flexibility to preserve on-time arrivals and connections (bags, passengers, crew) and reduce gate holds by proactively adjusting gate plans
  • Generate email alerts and notifications for all key flight metrics being tracked, enabling users to stay informed and proactive whether they are in the operations center or remotely on their mobile devices

People: P-IQ empowers key operational decision makers in the daily operation, as well as analysts and planners, to extract from a rich data set the specific metrics that represent operational and financial priorities, and take action in real time to improve performance.

Process: The program is designed to identify and enable changes in airline and airport processes in the specific areas that will actually make a difference to the target metrics.

Technology: P-IQ uses the customers’ targeted operational and financial metrics for their most critical flights as the baseline; once it detects a deviation from the targeted norm, the system will automatically identify actionable efficiency gains, revenue optimization, and cost saving opportunities in time for the customer to make appropriate modifications, to preserve key flights and other operational priorities.

In addition, P-IQ enables and prompts the user to identify multiple new metrics/efficiency opportunities and turns those into additional actionable mitigations alerted by P-IQ, based on the airline or airport’s own operating and financial targets and priorities.

Each opportunity for greater efficiency, revenue optimization, or cost savings is presented on a “by exception” basis – an operational or financial event that is highlighted only if it meets a customer threshold, in order to ensure users are alerted only to meaningful and actionable opportunities.

  • PASSUR’s Flight, Airport, and Airspace databases, together with the fusion of PASSUR’s Air and Surface Radars, customer data, FAA data, and multiple additional industry data sources. There is no comparable database or capability.
  • The PASSUR Aviation Intelligence Center of Excellence – our team of subject matter experts with extensive backgrounds in airline, airport, ATC, and business aviation operations. These team members have created a rich baseline of “save scenarios” within the P-IQ tool, based on their detailed knowledge of the industry and of the National Airspace.
    • PASSUR’s team is also available to work with customers to expand on the baseline scenarios to quickly identify new, specific metrics appropriate to each customer’s needs.
  • The P-IQ software fuses the unique PASSUR data and subject matter expertise into a powerful new engine that enables and prompts the user to identify multiple new metrics that represent efficiency and cost saving opportunities that in the past would have been hidden from view – because neither the data, query capability, or alerting platform were available to the end user.

These unique capabilities are built into the P-IQ engine, which allows our customers to start saving immediately out of the box, without needing to be data or software experts. As customers learn to ask new questions, P-IQ will respond with new opportunities for savings and efficiencies.

WHAT We’re delivering

P-IQ is a new layer of capabilities that will be accessible anywhere on the PASSUR Integrated Traffic Management platform, as well as on mobile devices.

It includes a user-friendly module that allows the user to access pre-set metrics set up by PASSUR’s subject matter experts (in consultation with the customer users), to create lists of flights that meet specific windows of opportunity to take action to achieve a desired operational objective (for example, preserve a flight’s on-time status or position in the departure queue).

The notifications of real-time “save opportunities” generated by P-IQ are viewable as onscreen pop up messages or lists.

P-IQ also includes a reporting engine, to support opportunities for efficiencies, revenue optimization, and cost savings in the analytical and planning modes.


The first version of P-IQ is focused on Surface Management metrics and opportunities, including:

  • Preserving on-time scores, such as reportable DOT metrics like A14/D0
  • Optimizing delay programs (opportunities to prioritize one delayed flight over another, “SWAP Opportunities”)
  • Optimizing turn times (by resolving gate conflicts)
  • Prioritizing departure sequences (through notifications of flight “ready state”)
  • Deconflict surface bottlenecks (through notifications of de-ice queues and extended taxi times)
  • Over the next several releases, the capability will expand to include all metrics ingested and stored by PASSUR – flight, airport, and airspace – and will be accessible anywhere on the PASSUR platform, as well as through mobile device notifications.Future releases will include, among others, opportunities to:
    • Optimize fuel costs (e.g., tankering opportunities)
    • Preserve connections (bags, passengers, crew)
    • Avoid crew timeouts (FAA Crew Rest notifications)
    • Streamline weight and balance closeout