Success Stories

FBOs

FBO Chains and stand alones use PASSUR live and historial data and analytics to lift sales, improve servicing and save money.  Scroll the list below for some real-world examples of how PASSUR is helping FBOs grow their business.

Signature Flight Support

"PASSUR FBO will increase our operational visibility, allowing us increased insight into arrivals and departures. Better information equals better service; and maintaining a high level of customer service and support is key to our position as the world's leading FBO network."  Joe Gibney, Vice President of Sales and Marketing

SheltAir 

“The PASSUR tools give us a competitive edge in both service and marketing. They allow us to provide a premium service to our customer base, through more accurate and visually compelling live information, and direct Web access to airport operations. The marketing tools enable us to reach our key customer target list through a simple, all-in-one marketing program on the Web. In the past, getting the information we needed about the target customers we wanted to reach was time consuming, labor intensive, expensive, and often inaccurate; with PASSUR tools, it’s fast, simple, affordable, and there’s no database that’s more accurate – we’re very pleased.”  Ed Zwirn, President

Galaxy and Boca Aviation

“We’re two of Florida’s premier FBOs, and we search for ways to exceed customer expectations. The PASSUR products allow us to give our clients the most accurate information, on the most visually compelling screens, driving us to a new level of brand differentiation.”  Mark Wantshouse, COO

Banyan Aviation

“We lower our customers’ operating costs with the PASSUR products, and the return on investment was achieved in a few months through new fuel sales we’ve generated. We’re very pleased.”  Bill Garghill, Director, Customer Support

Jet Aviation

“The PASSUR system is clearly a superior solution for real-time customer service. Its marketing advantages are a real plus as well; getting more sales with less effort is a winner in any business.” President and COO, Jet Aviation US

Swift Aviation

“PASSUR and its unique system not only help to generate revenue for our FBO, it helps to ensure our professionals can immediately respond to our customer’s exacting standards.” Steve Silvestro, Director of FBO Services

Business Jet Center

“PASSUR FBO fits right into our philosophy of meeting and exceeding customer expectations.” Stephanie Jordan, General Manager

Great Circle Flight Services

“PASSUR FBO generates additional revenue by allowing me to identify my most profitable business opportunities the annual subscription paid for itself in less than one month.”  Shaen Tarter, Managing Member

Global Security

“The PASSUR tools allow us to make the most efficient use of our employee assets, ensuring we’re properly prepared for our customers’ VIPs. We’ve never witnessed such accurate and reliable arrival information.” William McGuire, CEO

Central Flying Service

“PASSUR appeals to us because it provides a number of ways to further improve service to our customers, through the best arrival information, as well as marketing information that’s otherwise very difficult and time consuming to access.”  Dick Holbert, CEO

Westair FBO  

 “The package is a ‘one-stop shop’ for so many critical information needs. We can no longer imagine doing business without it.” Bill Weaver/Mike Mason, Westair FBO  

JetDirect Aviation

“We are committed to providing consistently excellent service across our FBO and Global Charter network, and we see PASSUR as a big step forward to deliver on both.”  Phil Bissonnette, VP Ramp Services

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