Business aviation has a growing need for “aviation intelligence” – more real-time and predictive decision support tools to manage flight operations and FBO ramp and customer service, Big Data to optimize customer marketing and pricing programs, and connectivity and collaboration tools to strengthen network integrity and customer loyalty.
FBOs – Marketing Intelligence, Pricing Integrity, and “No Surprises” Customer Service
FBOs – whether large international branded networks or smaller independents – need access to lots of data: about their customers, market opportunities, competitive conditions, and how to price to match demand. PASSUR provides a full range of FBO business solutions. PASSUR’s Big Data accesses years of flight, airspace, and airport data to support sophisticated market segmentation, network loyalty, and pricing strategies for large FBO network systems. Our simple, accessible, complete “out of the box” reports can be effectively used by a lean marketing team to target new business, retain existing customers, and create the right price for the right customer.
To deliver excellent customer service designed to meet the specific needs of FBO operations, PASSUR has adapted its industry-leading platform (used by major airlines and airports) to provide FBOs with predictive flight arrival times, detailed airport performance metrics, and at-a-glance alerts to disrupted operations. We invented the concept of a real-time FBO operations/CSR operational dashboard, combining the most accurate ETA, fuel uplift prediction pre-arrival, and rich customer information with instant communications between customer service and line operations to ensure the right service delivery.
Flight Management/Flight Following
Whether you manage your own flight operations with an in-house corporate flight department or use flight management subscription services, PASSUR Integrated Traffic Management (PITM) gives you a powerful engine to optimize every phase of the flight. PITM targets key constraints throughout the entire flight lifecycle to optimize fuel costs and emissions, schedule integrity, and the passenger experience.
PASSUR’s solutions enable flight operations and flight crews to predict arrival times more accurately; anticipate pending airport delays; manage congested airways, surface operations, and irregular events more effectively; and coordinate with other aviation organizations to help ensure smooth and predictable operations.
PASSUR’s solutions allow corporate flight management organizations to offer highly differentiated service based on several unique capabilities designed to predict and manage disruptions.