Solutions

Airport Connectivity and Collaboration

airports-connectivity-and-collaboration

AT-A-GLANCE

Many types of complex, expensive operations – like diversion or severe weather events, accidents and security incidents, or planned large movements – can only be managed if the key stakeholders are communicating and collaborating in real time, using the most up-to-date common operating platform. PASSUR Connectivity and Collaboration ensures that the airport’s voice, input, and perspective are reflected in the management of the national airspace.

  • This solution addresses one of the key missing pieces in connectivity and collaboration: the two-way flow of accurate, timely, and complete information between airport operators and airlines.
WHAT’S NEW

Airport Communicator:

The newest release of the most widely distributed collaborative information exchange platform in the industry, created to optimize large events, major disruptions, and daily operations by linking all key stakeholders in real time with airport updates and other critical information in one place. The new release further enhances seamless communication and coordination through mobile-device compatibility, greater user-configurability, and new airport-directed content management.

HOW PASSUR SOLUTIONS HELP TO ADDRESS THE PROBLEM

The PASSUR Connectivity and Collaboration platform allows airports to communicate and coordinate with airlines and other key stakeholders to ensure that operations are optimized with airport-critical information that is otherwise unavailable.

WHAT MAKES IT UNIQUE

Airports provide detailed updates on airfield, terminal, and other information not communicated in traditional NOTAMs from a single platform that reaches all key stakeholders worldwide – and receive updates from their airline stakeholders on the same platform from one authoritative source. No other single platform unites all key stakeholders in real time with the same breadth of information, timeliness, and industry adoption.

KEY METRICS IMPROVED
  • Timeliness of airfield and airline updates
  • Reduced tarmac delay fines and incidents
  • Operational metrics directly affected by the lack of timely updates, including:
    • Secondary/repeat deicing
    • Delays or cancellations at the upline airport
    • Diversions
WHAT THE AIRPORT WILL DO DIFFERENTLY

Airports update all stakeholders from a single entry point on the PASSUR platform, both NOTAM and non-NOTAM information.

INDUSTRY USE

This program, pioneered by PASSUR in North America, is now in use at 26 airports. A more basic version of the program is used by an additional 75 North American airports. The platform is also the conduit for collaboration and coordination with 125 worldwide airlines through the IATA help desk at the FAA command center.

SNAPSHOT CASE STUDIES
  • During the Chicago ATC fire of 2014, Diversion Management was coordinated with the airlines on the PASSUR platform in real time. As a result, although there were 89 diversions from ORD, they were spread out among 34 airports – and no single airport received more than 11% of the diversion total.
  • Airports received the first alert of that event on the PASSUR platform – before any other official source.
  • Minneapolis–St. Paul (MSP) reported reducing multiple, repeat outbound communications by 66% during large weather events in the first year of implementing the program.