Coordination, communication, consistent information – the PASSUR 3C approach to operations
“PASSUR is a groundbreaking way for us to manage high-demand resources, communicate conditions in a dynamic operational environment, and use technology to overcome barriers to instant information sharing with our key partners."
–Logan International Airport (Massport)
PASSUR 3C solutions provide airports with a single platform from which to coordinate, communicate and share consistent information with their most important stakeholders. These solutions are designed to address one of aviation’s more persistent challenges: how do you get multiple stakeholders at an airport to communicate in a timely fashion on a single technology platform– without spending millions of dollars and many years overcoming all the legacy technology “silos” that they have built?
PASSUR 3C is both a technology solution and a new way to organize workflow and business practices in order to maximize efficiencies and airport performance in real time, ensuring that resources will always be available to meet changing demands.
The problem
- Lack of immediate, common, interactive information sharing between airlines, airport, FAA, and airport support services
- Lack of coordination between airline schedules, FAA capacity thinning, and airport runway clearance plan
- Non-interacting communications systems used by airports, airlines and government agencies
- Reliance on inefficient communication methods (conference calls, faxes, emails) ties up more people
Types of situations that benefit from improved 3C
- Situations in which standardization of process leads to best practices; e.g., slot allocation
- Situations that would result in a substantial reduction in paperwork and physical recordkeeping
- Situations in which many people must see the information or must decide quickly; e.g., NOTAMs
- Situations that involve multiple data sources and players/participants at the airport that must be accessed frequently for analysis; e.g., logging
- Situations in which collaboration between parties brings about an improved economic or political outcome
- Congested airspace and delayed airports
PASSUR 3C solutions
- Web-based dashboards that collect information from multiple sources onto a single, easy-to-read page
- “Read what you need” – segment s information so you focus on what matters most to you
- Each page allows for instant communication and information sharing
- Completely portable: accessible anywhere there is Web access
- Independent information: much of the automated information is driven by the PASSUR radar network and database, not relying on any one airport user to update
First level: PASSUR Portal™
A single Web dashboard where you view all the “vital signs” of the operation updating automatically in real time, while communicating to and dialoguing with all stakeholders instantly.
Portal is Web based, accessible from any Web connection, and requires no software installation or downloads, or airport IT involvement.
Second level: PASSUR OPSnet™
A multi-page Web dashboard site designed to allow all airport stakeholders to extract the detailed, timely information they need from others to do their jobs efficiently and cost effectively, and provide a single one-stop location for them to enter information they are supposed to provide to others.
Technology: The Web dashboard is a one-stop location to collect and distribute information, fed by multiple sources (automated and manual) and available to all parties, local and remote. Always “on,” available from any Web connection, 24/7/365.
Process: Expert protocols and best practices built into the Web pages reflect a new way to organize information flow to better manage capacity to demand.
How OPSnet is used today:
Airport authorities
- Field condition reporting
- Landside operations reporting
- Local NOTAM report dissemination (to flight services, or tenants only)
- Coordinate runway maintenance plan with carriers
- PostAirportBulletins and “Orders and Instructions”
- Electronic log of Field Conditions Report changes
Carriers
- Coordinate departure slot allocation during restricted operations
- Time de-icing
- Adjust schedules during irregular operations
- Flight cancellations
- Runway capacity forecasting tools (Amsterdam)
FAA towers
- Dynamically adjust flow
- Organize departure sequencing