PASSUR Professional Services

Our Professional Services & Training team can help you maximize the effectiveness of any PASSUR solution you choose.

By tapping into the PASSUR team’s decades of industry experience and best practice knowledge you can shorten your learning curve, minimize costs and complexity and achieve deep, financially measurable, changes in your business more quickly.

Our team includes professionals from all key aviation sectors: airports, airlines, FBOs, Air Traffic Control. They share an intimate knowledge of the work practices, organizational structures, financial challenges, and operating environments of some of the country's most successful aviation organizations. Turn to them for assistance with:

Planning

Leverage PASSUR’s experience and expertise from the very beginning and to realize the maximum benefit from PASSUR software and analytics. We work with your project team to fully define your business requirements and deliver the information solution that best meets your needs. We leave you with a comprehensive, detailed and workable plan for managing your operations going forward.

Implementation and Training

Gain from PASSUR’s extensive hands-on experience in integrating and operating real-time and historical information solutions into your existing work processes. Our specialists work closely with your team to shorten your learning curve and streamline the implementation of PASSUR best practices into your operations so that you achieve success faster. Our extensive software training ensures that all the players on your team are up to speed with the functionality and benefits of using PASSUR.

Project Management – On site and On call

Work with PASSUR professional to augment your operational and financial staff on an as needed basis. The PASSUR professional becomes an active participant on your team, providing leadership, guidance and best practice protocols during irregular operations, congestion or any other situation where you need a pair of expert hands. Customers also turn to us for detailed landing fee management analysis, data training and financial software support.

Sample on-site services

Airline Ramp Tower Operations - Extended training in the use of accurate ETAs and flight status to support enhanced gate and connection management
Airline Operations Centers - Extended training for Traffic Flow Management for airline ATC coordinators and Flight Dispatch strategies and tactics for Airline Dispatcher flight management
Regional FBO seminars - Training on pricing, marketing and customer service for FBOs, as well as data mining for revenue opportunities in corporate aviation fuel sales

Sample on-call services

Snow Operations Assistance Program (SOAP) – We provide onsite or remote assistance to airlines and airport operators, using PASSUR collaborative decision making software, in managing airline departures during formal deicing programs, runway snow removal, schedule completion, and resource allocation
Summer convective weather operations – We provide onsite or remote assistance to airlines and airport operators, using a variety of PASSUR software programs, in areas of push-back decision support, staffing decisions dependent on flight and airspace status, and after-action event analysis.
Real-time analysis of aircraft incidents and accidents for government safety and security agencies