2012 PASSUR Customer Conference
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The 2012 PASSUR Customer Conference was held September 20-21 in Park City, Utah. We host this forum each year so that all of us in the PASSUR community have an opportunity to exchange information, ideas, and best practices in a collegial and open atmosphere. It’s also a chance for users to speak directly with PASSUR subject matter experts and influence the future direction of PASSUR solutions.This year we had over 100 participants, with representatives from nine airlines, eighteen airports, the FAA, NASA, and the TSA. Our keynote speaker was the EVP and COO of a major U.S. airline.
Here were some of the main themes discussed at the conference meetings and panels this year:
Leadership and Vision in Collaborative Management of the National Airspace System:
- PASSUR airline and airport customers have taken a leading role in creating a national platform for managing complex, disruptive events like diversions and tarmac delays collaboratively.
- Collaboration in the form of a common operating platform and situational awareness, timely updates of critical information communicated "by exception" on "smart dashboards," and standardized best practices and protocols, is needed to manage complex aviation problems that involve many different organizations simultaneously.
Leadership and Vision in NextGen as "NowGen":
- PASSUR airline and airport customers have taken a leading role in developing operationally viable versions of "NextGen Now" – examples include departure metering, diversion management, GDP management, and surface management.
- One of the most important elements of this theme is that commercial operators like airlines and airports need their own version of NextGen – one which has a defined, realistic, and attainable Return on Investment, one which can be implemented now, and one which reflects their operational and business priorities.
Leadership and Innovation in Aviation Information Management:
- PASSUR airline and airport customers are pushing the envelope in terms of how aviation information is collected, presented, managed, and used.
- A few key elements of this revolutionary approach: aggregate and present information in ways that supports specific operational and business objectives, specific actions, and measurement; support open access to data and information generated from multiple sources and applications; allow the "best in breed" of different information solutions and offerings to aggregate onto a single platform; support "business intelligence" use of information to constantly refine and get smarter about how to run your operation.
For additional detail, click here to access the PASSUR solution suite updates presented at the conference.